American National Bank Implements Banc Intranets’ BancWorks® to Enhance the Customer Experience and Employee Engagement Amid Growth
JOHNSON CITY, Tenn., October 29, 2018 – Banc Intranets, a provider of secure, web-based enterprise content management solutions for financial institutions, announced that American National Bank of Minnesota selected its BancWorks® employee intranet to streamline internal processes and provide a turnkey platform for the bank to immediately utilize with full flexibility and easily customize to its employees’ unique needs.
Founded in 1983, American National Bank has grown from a one-branch lender to a nationally chartered institution with more than 80 employees across nine locations. The bank, considering Banc Intranets’ industry influence and expertise, selected their BancWorks employee portal to serve as a user-friendly resource for bank employees to engage with fellow staff and improve customer service by streamlining operational efficiencies. Additionally, the bank indicated BancWorks’ ticketing system and Banc Intranets’ willingness to customize the intranet to their unique needs as critical factors in its decision.
“Banc Intranet’s user-friendly portal will allow our staff to more easily access bank tools, such as rate information, policies and forms, which improves how they engage with customers and work on a day-to-day basis,” David Marks, vice president and operations manager of American National Bank of Minnesota. “Banc Intranets’ customer-centric approach sets them apart from other organizations and makes partnering with them an easy decision.”
“As a trusted technology provider for financial institutions we work with our partners to create intranets best suited to their internal processes and employee’s needs,” said Mark Anderson, CEO of Bank Intranets. “BancWorks allows employees and leadership to more effectively communicate with each other, which saves on costs, reduces redundancies and creates a higher level of engagement for employees, , all of which American National Bank understands is critical to their continued growth.”
American National Bank is a community bank which focuses on exceptional service and quality products for consumers. The bank prides itself on serving its community in the form of home and business loans that support the development of a stronger gives back and serves the community by providing home and business loans that support the development of a stronger community for everybody. Most recently, American National Bank opened its ninth branch in Brainerd, Minn.
About Banc Intranets
Established in 2002, Banc Intranets, LLC is a leading provider of secure, web-based enterprise content management solutions for financial institutions. Its technology provides a single point of access across multiple devices for documents and information and centralizes employee onboarding and training, streamlining day-to-day operations for bank directors and senior managers. In addition to increasing efficiency and productivity, Banc Intranets’ solutions are developed by financial industry professionals, providing comprehensive reporting that is critical to maintaining regulatory compliance. For more information, visit www.bancintranets.com or follow the company on LinkedIn and Twitter.